Singapore

Changi Airport recorded 17.2 million passenger movements in Q1 2025, +4.3% YoY and +4.8% vs pre-pandemic levels. The airport handled 6.16 million passenger movements in Jan, 5.44 million in Feb, and 5.6 million in Mar. China was the biggest market for the airport in Q1 2025, followed by Indonesia, Malaysia, Australia, and Thailand. Changi Airport Group’s Executive Vice President said the passenger traffic in the 12 months to Mar 2025 reached 68.4 million, an all-time high exceeding pre-pandemic levels. The airport recorded 94,000 aircraft movements, including landings and take-offs, in Q1 2025, +5.2% YoY. Air traffic between Singapore and China recorded +10% YoY, and to Japan recorded +16% YoY in Q1 2025. Traffic to North America recorded +15.8% YoY. The airport recorded 67.7 million passengers in 2024, 99.1% vs pre-pandemic levels. In Q1 2025, 100 airlines were operating more than 7,200 weekly flights connecting 170 cities in 49 countries from Singapore. The CAG Chief Executive said they are using Aircraft 360 software to improve on-time performance at the airport. Once the system is fully implemented, Changi will be able to accommodate 12 more flights each day using the gates with an aerobridge during peak time. The system is being used in Terminal 2 and 3. CAG hosted its annual Changi Airline Awards at The Ritz-Carlton, Millenia Singapore on 24 Apr. IndiGo received the Partner of the Year award. The airline operates 75 weekly flights between India and Singapore and has become the airport’s 5th largest foreign carrier by passenger traffic. Singapore Airlines, Scoot, AirAsia, Jetstar Asia Airways, and Qantas Airways received awards as well

Singapore Airlines has partnered with OpenAI to develop and put into action AI solutions for the airline, including tools to improve its customer service, staff productivity and operational efficiency. It is Open AI’s first partnership with an airline. It will see the AI virtual assistant on the SIA website upgraded to include flight recommendations, more personalised customer experience and greater self-service capabilities. For the staff, AI will be integrated into their decision making processes, such as flight crew scheduling

Brand Finance ranked Singapore Airlines at 15th place in the world's top 50 most valuable airline brands. The airline’s brand value increased by 22% to 2.7 billion USD in 2025. Changi Airport retained the top spot in the Airports 25 2025 ranking with a brand value increasing by 13% to $765 million USD. The airport recorded a 94.4/100 score of Brand Strength Index (BSI) and AAA+ brand strength rating

Singapore Tourism Board (STB) and AirAsia MOVE signed a Letter of Cooperation (LOC) to improve visitors’ experience, especially from Malaysia and Thailand. Tourists can get travel deals from AirAsia, which can combine flights, hotel stays, and event packages. A joint campaign will be launched in Q3 2025. STB will also work with AirAsia MOVE to improve the travel experience for Muslim travellers and promote muslim-friendly offerings in Singapore

Singapore Airlines (SIA) and All Nippon Airways (ANA) signed a joint venture agreement to offer more efficient routes by coordinating schedules, seat capacity, and fares for flights between Singapore and Japan. Japan recorded 153,300 visitors from Singapore from Jan-Mar 2025, +16% YoY. JNTO also noted that Singapore visitors saw the highest growth in the number of nights stayed in 2024 in Okinawa, Yamaguchi, Fukuoka, Saga and Gifu prefectures. Once the regulatory bodies give its approval to SIA and ANA, Changi Airport will become an air transit hub to destinations like Australia, India, Indonesia, and Malaysia

Qantas marks its 90th anniversary in Singapore, its first international destination. Its first flight to Singapore, carrying 2 passengers, landed at Seletar Airport on 17 Apr 1935. The airline currently operates 50 flights per week between Singapore and Brisbane, Darwin, Melbourne, Perth, Sydney, and London. Additional flights from Singapore to Sydney, Brisbane, and Darwin make Singapore Qantas’ busiest international port outside Australia

Visa will partner with Air New Zealand, All Nippon Airways, Ethiopian Airlines, EVA AIR, and Singapore Airlines under #TravelWithVisa initiative to offer benefits for outbound travellers from Hong Kong and Macau. Visa reported Asia Pacific region recorded +26% in cross-border trips within the region in 2024, +1% of global rate. In Asia Pacific, 7 out of 10 destinations recorded the fastest growth in terms of arrivals in 2024 including Hong Kong, Japan, South Korea, Thailand, and Vietnam. Visa Group General Manager for China said Hong Kong serves as an important travel gateway connecting Greater China with other parts of the world

Nintendo will open a pop-up store in Jewel Changi from 25 Apr-24 Jul with over 500 items. They will offer exclusive products outside Japan at the pop-up stores. Jewel Changi will feature Mario Kart themed installations and photo spots during the period

Singapore Airlines (SIA) and Scoot carried 3.3 million passengers in Mar 2025, +0.8% YoY, but the passenger traffic recorded -0.8% YoY. The group recorded +2.7% in passenger capacity and 84.7% of passenger load factor, -3 percentage points YoY Passenger traffic is calculated by multiplying the total passengers carried by the distance flown Passenger capacity is calculated by multiplying the total seats available on the flight by the distance flown

Singapore Airlines (SIA) will spend $45 million to upgrade its premium lounges at Changi Airport Terminal 2. The lounges will have 50% more space and seating capacity once the work is completed. The construction of SIA’s new First Class SilverKris Lounge at T2 will start on 15 Apr and will be completed by Q4 2025, while the refurbishment of Business Class SilverKris Lounge at T2 will begin in Q4 2025, and Business Class SilverKris Lounge will start in H1 2026. All three T2 lunges will remain open during the renovation process and will be completed around mid-2027

Changi Airport’s data shows the air passenger traffic between India and Singapore recorded 5.5 million in 2024, +12% YoY and +15% of pre-pandemic levels, its “historic peak”. India is Changi’s 6th largest market served by Singapore Airlines, Air India, IndiGo, and Scoot, among others, operating 280 weekly flights to 16 Indian cities. Changi Airport plans to add flights to Jaipur, Lucknow, Surat, and Chandigarh in the future. Changi airport currently hosts 100 airlines operating 7,400 weekly flights to 160 destinations in 49 countries. The airport recently launched flights to Phu Quoc and Dali, and will serve Vienna soon

Singapore Airlines will restore its flight schedule to Jakarta to 9 times per day, back to pre-pandemic levels, from 1 May. The Singapore-Jakarta route is the busiest in the airline’s network. The airline will add 17,000 seats per week in each direction. Singapore Airlines has a 36% share of total seat capacity across all airlines on this route

Singapore Tourism Board (STB), Changi Airport Group and Singapore Airlines launched “The Singapore Lounge” campaign to attract transit and transfer passengers at Changi Airport. The campaign will highlight attractions and hospitality zones near the airport. Passengers with 5.5-24 hours for the connecting flight can choose 3 free city tours, such as the City Sights Tour, Heritage and Culture Tour, and Singapore River and Marina Bay Sands Tour. The transit and transfer segments make up for 1/3rd of passenger traffic. In OAG’s Megahubs 2024 report, Changi Airport ranked 13th in the top 50 Global Megahubs

Jewel Changi Airport will host the first “Pop Up! Jump Characters Store” from 10 May-31 Aug. The Japanese magazine Shonen Jump has created various popular titles such as Dragonball, One Piece, Bleach, Naruto and Demon Slayer

Skytrax’s World Airport Awards named Changi Airport as the best airport in 2025 after it lost the top spot to Hamad International Airport, Qatar, in 2024. Changi Airport has achieved this feat 13 times since the award started in 2000. Changi airport, also named as the Best Airport in Asia, Best Airport that serves 60 million to 70 million passengers, Best Airport Dining Experience, and World’s Best Airport Washrooms. Hamad International Airport took the second spot in the best airport list, followed by Tokyo International Airport, Incheon International Airport, and Narita International Airport. Crowne Plaza Changi Airport received the World’s Best Airport Hotel and Best Airport Hotel in Asia awards for the 10th consecutive year

Singapore Airlines (SIA) and Scoot will offer special rates on selected flights as part of initiatives to celebrate Singapore’s 60th Independence Day Anniversary. SIA will offer deals to 77 destinations from 11-24 Apr for the travel period from 12 Apr-19 Nov. While Scoot will offer deals to 60 destinations for the travel period from 14 Apr-25 Oct. Scoot will offer the deals from 8-17 Apr. KrisFlyer members will receive 60% more bonus miles when booking Scoot flights

Singapore Airlines (SIA) and Salesforce will work together to develop AI solutions for airlines at the Salesforce AI Research hub in Singapore. SIA will incorporate Salesforce’s Agentorce, Einstein in Service Cloud, and Data Cloud into its customer case management system to streamline its customer service operations

The Civil Aviation Authority of Singapore (CAAS) and 23 regional counterparts, including China, India, and Japan, have developed guidelines on the future use of air taxis and drones. The guidelines for electric vertical take-off and landing (eVTOL) aircraft were released on 2 Apr

Singapore Airlines operated its final Singapore-Houston service through Manchester on 30 Mar. This route was the world’s longest one-stop service by distance and time, with 26 hours of flight time